Exchange Coordinator

What you’ll be doing

We currently have two full-time Exchange Coordinator vacancies within our Parts team.

• One role supports our Weipa branch and will be based in Cairns.
• The second role supports both our Rockhampton and Mackay branches and can be based in either location.

Both positions are full-time, working Monday to Friday, 38 hours per week.

In this role you will:

• Ensure relevant files and systems are updated daily
• Transactions are carried out providing all details necessary
• Manage and determine component supply options to meet customer requirements by considering available inventory, existing reservations, components under repair and outstanding cores
• Timely inspection and credit of all Service Department Cat Reman return cores
• Follow up on quotations is carried out with customers and progress reported
• Minimize component cycle times through proactive engagement and follow up on outstanding and aged rebuilds
• Identify the requirements for additional inventory where appropriate
• Timely inspection and credit of all HD Reman return cores
• Timely inspection and credit of all Service Department Cat Reman return cores

Who are we and why work with us?

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.

We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

When you join our team at Hastings Deering, you’ll benefit from:

When you join our team at Hastings Deering, you'll benefit from:

• Training & Career Development - Opportunities for training, mentorship, and career development specific to your role.
• Flexibility & Work-Life Balance - We prioritize your well-being with flexible working hours and the option for remote work, ensuring you can maintain a healthy balance between your personal and professional life.
• Stable & Long-Term Career - Benefit from the security of a stable, long-term position at Hastings Deering, offering you peace of mind and the opportunity to build a rewarding career.
• Health & Wellbeing Support - Dedicated programs and utilities to support your physical, mental, and financial health, including our Employee Assistance Program, Fitness Passport, free health checks, and discounted private health insurance.
• Parental Leave - Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
• Insurance Benefits - Salary continuance insurance.

About you:

A successful teammate will have:

• Previous industry experience in heavy machinery, mining, building or construction
• Proficient in Microsoft AX
• Mechanical trade or mechanical aptitude and a current Forklift Ticket (desirable)
• Demonstrated experience in Caterpillar parts, warehouse, and dispatch systems will be highly regarded
• Ability to work autonomously and proven planning skills to manage workloads and timeframes
• An acute awareness for detail and an ability to identify visual damage and inspection experience
• Highly developed interpersonal skills to communicate and engage effectively with internal and external key stakeholders and or departments

Interested? Here’s What’s Next: 

If you’re interested in growing your career with a large OEM, we’d love to hear from you!

📌 Apply Now – click the button below.
📞 Enquiries: 1300 071 618
👤 Contact: Brianna Smith, Talent Acquisition Partner - Brianna.l.smith@hastingsdeering.com.au



Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.